Popular Articles
Issuing a Refund
Click on Programs Click on Vouchers Search for the patient's name to see the full list of charges for the patient. Click Refund next to the charge you need to refund. Please allow 7-10 business days for the refund to process.
Provider to Patient Messaging Tutorial
Provider to Patient Messaging Tutorial Overview The Provider to Patient Messaging feature enables healthcare providers to send secure, one-way messages to patients through the DrWell Provider Portal. This feature helps improve patient communication ...
Creating a Subscription Package / Program
After logging into your provider profile, click on Programs on the top menu bar, select Programs again on the subsequent menu bar. Next select Create Package On the package create page choose a template that aligns closest to the type of package you ...
How are payments dispersed to providers?
We settle accounts on the third week of the month. We will debit or credit an account based on the balance on that said day. It may take 7-10 business days for your bank to transfer the funds. Your Payments page will show a breakdown of funds ...
GLP-1 Storage Requirements and Temperature Tolerance
The guidelines are determined by the providing pharmacy and the state they are shipped to. Some pharmacies have clearance from their Board of Pharmacy to ship without ice. It’s based on the approving body even if the active ingredients are the same ...