Benefits of Using Recommended Items

🔼 Increase Revenue per Patient

• Patients are more likely to enroll in multiple programs when presented with logical next steps immediately after purchase.

• This feature helps convert a single program purchase into a series of enrollments, driving up lifetime value per patient.

🤝 Boost Patient Retention and Engagement

• By recommending related programs (e.g., hair loss prevention while undergoing weight loss treatment), providers guide patients along a personalized care path.

• Patients who engage in more than one program tend to stick with the platform longer, improving overall health outcomes and satisfaction.

🎯 Leverage Smart Placement for Maximum Impact

• Recommendations are displayed at a moment when patients are already committed and receptive, making it an ideal opportunity to upsell or cross-promote.

• The ability to control the order and content of recommendations ensures the suggestions feel intentional and relevant—not random or pushy.

🚀 Bottom Line:

Recommended Items transforms a checkout into a launchpad for deeper engagement and greater revenue. By thoughtfully connecting programs, providers create a continuum of care that benefits both their patients and their business.

📝 Steps to Configure Recommended Items

1. Sign In

• Go to the DrWell Provider Platform and sign in using your provider credentials.

2. Access the Program List

• In the top navigation menu, click Programs.

• Find the program you want to edit.

• Click the Details button next to the desired program.

3. Scroll to Recommended Items

• On the program details page, scroll to the bottom.

• Locate the Recommended Items section.
  
  
  

4. Add Recommended Programs

• Click inside the Recommended Items input field.

• Begin typing the name of the program(s) you wish to recommend.

• Select a program from the dropdown to add it to the list.

• You may add up to six recommended programs.

🔄 Note: The order in which you add items is the order in which they will appear to the patient during checkout.

5. Save Your Changes

• After selecting your recommended programs, click the Save button at the bottom of the page.

✅ What Happens Next?

Once saved, the selected programs will be shown to patients immediately after they complete checkout for the primary program. This enables a seamless way to encourage continued care and program participation.