Popular Articles
GLP-1 Storage Requirements and Temperature Tolerance
Hi there! Thanks for reaching out to us at DrWell! The guidelines are determined by the providing pharmacy and the state they are shipped to. Some pharmacies have clearance from their Board of Pharmacy to ship without ice. It’s based on the approving ...
Issuing a Refund
Refunds have moved to the Reports>Payments section of the portal. Click on Reports Click on Payments Search for the patient's name to see the full list of charges for the patient. Click the ellipsis under Actions and Refund next to the charge you ...
Provider to Patient Messaging Tutorial
Provider to Patient Messaging Tutorial Overview The Provider to Patient Messaging feature enables healthcare providers to send secure, one-way messages to patients through the DrWell Provider Portal. This feature helps improve patient communication ...
Onboarding Tutorial Video
To help you get started quickly and confidently, we’ve created a short onboarding video that walks you through the essentials of using the DrWell platform. This step-by-step tutorial covers everything you need to know to begin navigating your ...
Creating a Subscription Package / Program
After logging into your provider profile, click on Programs on the top menu bar, select Programs again on the subsequent menu bar. Next select Create Package On the package create page choose a template that aligns closest to the type of package you ...